How to Reset Your BT Hub to Factory Settings
You will be resetting it to the same settings it came with when it was first installed for you. This means that all of your changes will be done away with, most importantly those which are likely to be causing problems. This is a more dramatic solution than simply restarting the hub. It is recommended to try a simple restart first if you haven’t done so already. Learn more on our blog post dedicated to helping you restart your BT Hub.